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Privacy Policy


 Jermina Isa™


Effective Date: January 1, 2025


Protecting your personal data is our highest priority. In this Privacy Policy, we provide transparent and comprehensive information on how we collect, process, and protect your data.

1. Data Controller

The controller responsible for processing your personal data is:

Jermina Isa™

Dorfmärit 14
3065 Bolligen
E-Mail: info@jerminaisa.com

Phone:   +41 31 506 33 66
Handy:   +41 79 329 91 76


If you have any questions regarding data protection or wish to exercise your rights, you can contact us using the contact details provided above.

2. Collection and Processing of Personal Data


2.1 Types of Data Collected

We only process personal data that is necessary for the respective purpose. The data collected includes, but is not limited to:

  • Basic Data: Name, address, phone number, email address.
  • Order Data: Information about ordered products, payment, and delivery details.
  • Communication Data: Correspondence with you (e.g., via email or phone).

2.2 Data Collection

  • In-Store: For orders, customizations, alterations, or customer service.
  • Online Shop: For processing orders, shipping, and payments.
  • Newsletter: To send offers and information, if you have registered for this.
  • Applications: To process applications for advertised positions.

2.3 Legal Bases

The processing of your personal data is based on the following legal grounds:

  • Performance of a Contract: For processing your orders.
  • Consent: For sending newsletters or processing optional data.
  • Legal Obligation: To comply with statutory retention requirements.

3. Use of Data and Disclosure to Third Parties

3.1 Purposes of Use

Your data is exclusively used for the following purposes:

  • Processing and handling your orders.
  • Shipping products and invoices.
  • Customer communication (e.g., for inquiries or complaints).
  • Providing personalized offers, provided you have given consent.

3.2 Disclosure to Third Parties

Your personal data is only shared if necessary for the fulfillment of the contract, for example:

  • Shipping Service Providers: For delivering your orders.
  • Payment Service Providers: For processing payments (e.g., credit card, Twint).
  • Authorities: When we are legally obliged to do so (e.g., tax authorities).

All third parties to whom we disclose data are contractually obligated to comply with data protection regulations.

4. Storage and Deletion of Data

4.1 Duration of Storage

We store your personal data only as long as necessary to fulfill the respective purposes or as required by legal retention obligations.

4.2 Duration of Storage

After the expiration of the storage period or upon your request, your data will be deleted unless legal provisions require longer storage.

5. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request information about the data we have stored about you.
  • Right to Rectification: You can request the correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your data, provided there are no legal obligations to retain it.
  • Right to Restriction: You can request the restriction of processing your data.
  • Right to Data Portability: You can request that we provide your data in a commonly used, machine-readable format.
  • Right to Object: You can object to the processing of your data at any time, especially for direct marketing purposes.

To exercise your rights, please contact us using the contact details provided above.

6. Data Security

We implement technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. These measures comply with the current state of technology and are regularly reviewed and updated.

7. Cookies and Tracking Technologies (Online Shop)

Our website uses cookies to enhance functionality and user experience.

7.1 Types of Cookies

  • Necessary Cookies: These cookies are essential for the website to function properly.
  • Optional Cookies: These are used only with your consent, for example, for analytics and marketing purposes.

7.2 Cookie Settings

You can adjust your cookie settings at any time in your browser and refuse the use of optional cookies.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to changed legal or technical conditions. The current version is always available on our website or upon request.

For any further questions or concerns regarding data protection, please feel free to contact us.